fiasco
oh no, not again
Apple: 0. Acer: 0.
2005/11/17 16:23:38

Ha.

A few days ago, I said:

I want an entirely new set of problems. So I’m buying an Acer.

The out-of-box experience is just as bad as with the iBook. Eager readers of my mind may remember me returning the iBook for repairs a few hours after receiving it. Same problem with the Acer, except that their 0800 number seems to be staffed by Australians who tried to make me call Australia before realising that I was in another country. While I was logging into a shiny new Ubuntu install, the trackpad stopped working. It wouldn't work with Knoppix anymore, or Windows. The restore CDs don't blow away grub, so after running them the system wouldn't boot anyway.

Apparently, Acer have a 3-hour service thingy in some major centres. But this only seems to apply if they have one or more notebooks of the model you have in stock. Of course, they have no 3002WTCis. So I have to wait 3-4 days. Suck. But so far, on a par with my Apple experience.

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